DEVELOP YOUR CUSTOMER INSIGHT

  • Centralise all useful data CRM, online and offline transactions, product catalogue, responses to emails, browsing behaviour etc.
  • Join the dots between your customers’ actions: online/store visits and purchases, calls, mobile app use, messages received etc.
  • Analyse your customers’ behaviour and loyalty, across all channels.

BOOST LOYALTY AT EVERY STEP OF THE CUSTOMER LIFE CYCLE

  • Create effective, omnichannel relationship marketing programmes by automating your campaigns (Trigger Marketing)
  • Make full use of online and offline channels to shape the customer experience
  • Find the best way to reach each and every contact, without overdoing it.

 

BOOST YOUR ROI AND AVERAGE SPEND

  • Send out personalised deals at just the right moment, via the most appropriate channel
  • Seize on cross-selling opportunities, based on past purchases and the online behaviour of your contacts
  • Improve your performance: Average 3 to 5% increase in turnover, +20% average spend, +75% message open rates thanks to Trigger Marketing.

TECHNOLOGICAL SYNERGY FOR OPTIMISED MARKETING

  • Interconnected technologies
  • Data centralisation and structuring (Datamart based on 1by1 Marketing technology), synchronisation with other channels (incoming and outgoing), product recommendations, scenario hierarchy
  • Marketing expertise from Dolist: customer life cycle and Trigger Marketing, strategy, support, email & SMS technologies and services, optimised deliverability, dynamic personalisation, ROI analysis.

 

MORE INFORMATION ON DOLIST SMART OMNICHANNEL

* Required information

We need to collect the requested information in order to provide you with the requested document(s) via a message sent directly to the specified email address. You can also sign up for our newsletter and occasional offers of services, event invitations, surveys, or other information related to our activity. The information sent is reserved exclusively for use by the communication, customer service and sales departments of Dolist and will in no case be divulged to third parties.
For the purposes of customer relationship management, we retain personal data not more than 3 years following our latest interaction with you.
You have the right to access, correct, oppose and delete any data concerning you personally. To exercise these rights, contact us by email or write to our data processing managers, specifying your email address: Dolist - Jean-Paul LIEUX et Denis OLIVIER - 6 avenue Henry Le Châtelier 33700 Mérignac - FRANCE. We will undertake to respond to your request within a maximum of one month.
If you feel that your rights have been violated, or if we should fail to respond, you are entitled to submit a complaint to the CNIL. CNIL Declaration N°1276250.